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INSIGHTS
Practical guidance for care home managers on CQC evidence requirements, training best practice, and regulatory changes. Written by an MPharm-qualified trainer who delivers the training, not a marketing team.
The Oliver McGowan Mandatory Training on Learning Disability and Autism is a legal requirement for all health and social care staff in England. Care homes must ensure staff complete the appropriate tier — Tier 1 for all staff, Tier 2 for those with direct care responsibilities. Training must be delivered by accredited providers using co-produced content with people with lived experience.
CQC’s Single Assessment Framework (SAF) replaced the previous Key Lines of Enquiry (KLOEs) system. Under the SAF, training evidence is assessed against specific Quality Statements across all five key questions. Care homes must now demonstrate staff competence — not just attendance — with evidence mapped to individual Quality Statements. This requires a shift from certificate-based records to competency-based documentation.
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